Help for Landlords

How to attract the tenants

What should my property listing description say?

The description of your flat is a vital part of your offer. It allows you to communicate facts that are not obvious from the photos at first sight or…

What furniture and equipment does Flatio require properties to provide?

Because Flatio is an online service and the entire process from requesting a reservation to signing a lease is done online rather than in person, we…

Do I need high-quality photos on my Flatio listing?

Simply, yes. Potential tenants decide whether they will consider your property or not based on the photos you provide. Dark, blurred, or low…

What is the Flatio virtual tour and how can I get it?

Virtual tours are increasingly popular among internet users. This tour allows potential tenants to “walk” through your flat and see it in a 360° view…

Can I limit the number of people that will live in my apartment?

Yes, of course! Flatio even gives you the option of setting the maximum number of people that can move into your apartment. We provide this option…

Is it possible to set the minimum or maximum duration of the lease?

This is another thing we at Flatio are prepared for, so yes, it is possible. You can set both the minimum and the maximum lease duration and tailor…

How to update your calendar availability

There is nothing worse from a potential tenant’s point of view than when they make a reservation request for a property that appears as available –…

Radim, CEO

Trying to hack our system and bypass Flatio processes leads to headaches and lost money—and you’ll only have yourself to blame. Instead, please rely on us and enjoy our guarantees.

There are no booking requests. What should I do?

If you aren't getting many requests, we recommend you take a close look at the information you've provided to potential tenants. It is a good idea to…

Can you help me translate my property description into English?

To reach the most potential tenants, Flatio recommends you describe your property both in your native language and in English. But if you are not…

How does a property become an Offer of the Day?

Flatio created the Offer of the Day label to help promote your property to potential tenants. We position Offer of the Day properties at the top of…

What do I write in my description of myself?

We encourage tenants to fill in as much information about themselves as possible on Flatio. This helps landlords get to know them and start to trust…

Which labels can I get as a Flatio landlord?

Whether you are new to Flatio or have been cooperating with us for some time, you have probably noticed some color icons below the profile photos of…

Can I list also rooms within the apartment I've already inserted?

Sure thing! And we at Flatio are prepared for this situation thanks to previous experience. We will explain the instructions for it in the following…

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