Help for Landlords

How Flatio works and why it pays off

Flatio is the smart way to rent. Through our online platform, we match tenants with properties available for stays from one month to one year (or…

What are the advantages of renting out my property through Flatio?

When you rent through Flatio, you'll be connected with tenants interested in monthly rentals, which in practice means bookings from 1 month to 1 year…

How much can I earn by renting my property through Flatio?

How much you can earn by renting your property through Flatio depends on many factors (mainly the type of accommodation you are listing, your…

How much does it cost to list my rental property on Flatio?

Listing a property on Flatio was, is, and always will be free! When you register and create a listing to be published on Flatio, you don't commit to…

What is the commission fee and why should I pay it?

The commission fee is 7.5% of the rent (excluding VAT) for the landlords who rent out their whole property and 5% of the rent (excluding VAT) for…

Are Flatio listings exclusive or can I list my property on other platforms as well?

We believe that you'll find your dream tenants with Flatio and we're convinced that our services bring more advantages to landlords than other…

Can I combine Flatio rentals with short-term rentals?

Of course! Many Flatio landlords do this to maximize occupancy. The combination of monthly and short-term rentals can give you nearly 100% occupancy…

Are Flatio rentals regulated?

They are in the sense that you must pay taxes on the rents you receive. Each country has different rules for taxing rental properties. For example,…

I have several accommodations for rent. Can I list them on Flatio at the same time?

Yes, you can! If you want to rent out more offers (e.g. 15 and more) via Flatio and you find adding the individual listings manually too time…

Are my real estate and money safe on Flatio?

Flatio has precautions in place to protect your property and the payments due to you. First rent Can I receive the first rent even if the tenant…

How soon will I get a tenant after my property listing is published?

If your property is attractive to tenants, is in a good location and has a reasonable price, it's very likely that you'll receive the first…

Žaneta from helpdesk

We recommend you only communicate via the Flatio system to avoid any future problems or misunderstandings.

What occupancy rate do properties usually achieve on Flatio?

The answer to this question isn't so simple because it depends on the accommodation offered and on your settings in My Rentals. In general, however,…

Will there be gaps between leases?

Yes, usually it can happen several times a year that one tenant moves out and another one moves in. Many property owners choose to fill these gaps…

Who is a typical Flatio tenant?

There are many reasons why people want to rent an accommodation for a period of one month to one year. We're privileged to have many different types…

Are tenants verified on Flatio?

When potential tenants sign up with Flatio, they're asked to provide as much information about themselves as possible, including why they're looking…

Can a tenant visit an accommodation listed on Flatio in person?

Flatio's virtual tours replace traditional in-person tours for potential tenants. We offer a photo service and, in addition to still images, create a…

Does Flatio provide me with a lease agreement?

Flatio prides itself on facilitating the lease signing process for our tenant and landlords. Potential tenants must upload an identification document…

How does the lease signing process work on Flatio?

After the landlord accepts a reservation request, the potential tenant signs the lease agreement online. This is one of the three steps in the lease…

Who's responsible for complying with the terms and conditions described in the lease agreement?

The lease agreement is a document signed directly between you and the tenant (lessee). Therefore, both parties are responsible for fulfilling the…

What are the benefits for tenants who rent through Flatio?

Although we can't speak for all of our tenants, we know from the feedback we receive that they appreciate: Fully equipped accommodations with…

When can a landlord ask Flatio for help?

Although Flatio is an online service that focuses on independence and the ability to solve everything from your computer, laptop, tablet, or…

It is possible to contact Flatio’s Customer Care team via WhatsApp as well?

Yes, it is! You can reach us not only by phone or email (both are listed on our website), but also by WhatsApp. Here's how to do it Start by creating…

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