Ocenione na: 01.11.2023 Długość pobytu 1 miesiąc
Luisa’s apartment is everything you need in a vacation home located in the loveliest part of Funchal. Only thing we could have asked for was better pots and pans in the kitchen, but that is because we love making food. I’m sure this is enough for most people. Luisa was very easy to get in contact with and always helpful. Would definitely go back!
Ocenione na: 08.09.2023 Długość pobytu 1 miesiąc
This was such a great way to stay in Funchal. The apartment is a great location for accessing the city center, grocery and public transit. Plus, the inside is nicely spacious, very livable (great cooking amenities!) and the AC in the summer is a blessing. The internet was strong enough for most things, but I found my work conference calls could only be taken close to the router. My only complaint is the trash situation; having to coordinate when to drop it off was a little frustrating. But nonetheless I’d stay here again without question!
Ocenione na: 20.08.2023 Długość pobytu 21 dni
Everything met our expectations, and we enjoyed our stay at this apartment. The apartment is cozy, clean, and quiet with a spacious terrace. Also, the free parking in the apartment complex was a very nice bonus. I want to note the good Internet, which was enough for remote work. The host was very friendly and attentive.
The neighbourhood location is perfect! There are a lot of restaurants around there, a hypermarket Pingo Doce and Lido bathing complex is 6 minutes away by walk. Forum Madeira mall and natural swimming pools Doca do Cavacas are approx. 25 minutes away by walk or 7 minutes away by bus.
Ocenione na: 23.07.2023 Długość pobytu 1 miesiąc
The apartment seemed to look nice on initial arrival, and so we thought we’d have no problems, the location is also great. But unfortunately this provided to be a very uncomfortable stay, and led to a lot of frustration and sleepless nights. Firstly, there is no AC in this apartment. I had known this and contacted the landlord to confirm and she comforted me by telling me that there is a big fan above the bed which keeps the room very cool. I thought I’d be fine, being as Madeira doesn’t get ridiculously hot due to it’s geographical position, but oh how I was wrong. The room was always so horrendously hot, it would always be warmer than it was outside and me and my partner could never sleep nor fully just relax in the apartment as it was so uncomfortable. It got to the point of being unbearable where we had to buy ourselves an extra fan to try mitigate the terrible heat that this apartment trapped in- it was cooler outside than it was inside all the time. We would often be covered in sweat, and eventually, the heat became so bad we started spending some nights at my partners parents house in Madeira. This apartment was a burden to us and to them…disgraceful.
Secondly, the natural light was such a big issue for me. I could never have one sleep where my body wouldn’t be disturbed by the natural light, so I never was able to have one night of continuous sleep here (+ the heat as explained above). As the landlord likely wanted to keep costs down for them, instead of thinking about the basic needs of their tenants, as well as no AC, there were no fitted blackout curtains. Just two blinds that were set so far from the window all the light managed to enter from the gapping sides, and a flimsy, sheer white curtain which was set in front of the large glass double door that led to the small terrace, so so much light just poured in as soon as the sun rose at 6am. Furthermore, the blind had been poorly fitted and if we went to just open the window to try lessen the boiling hot apartment, the blind would fall and every time we would have to fix it. It became a nuisance. We had to take matters into our hands again, by using a blind that they had hidden behind a cabinet and draping it over that curtain pole. It didn’t do much but we had to try something.
Thirdly, the hot water. When we went to have a shower, obviously one would want to take a lukewarm shower, not an ice cold one for 30 mins to wash their hair, or shave etc. The hot water just ran out after 30mins leaving me or my partner, to have to have a cold shower. So we had to start taking shorter showers, when we had been at the beach or out all day and just had wanted to come back to a relaxing shower. That was not an option at this shit show of an apartment!
Finally, the landlords attitude when faced with having to take care of their tenants. It was awful. On my last night, our keys had been left in the apartment and the door had been shut and locked itself (as it locks automatically) as we went for dinner with my partners parents at around 9pm-10pm. We realised as we left the apartment building neither of us had the key, and so we called Lucia the landlord. She was talking over me as I was trying to politely explain what happened, but I gave her the benefit of the doubt and blamed it on poor connection as she isn’t even in Madeira she is in South Africa, so no where near to properly assist to her tenants if need be. However when she did eventually listen to my problem, I was met with such a rude and, dare I say, bitchy tone, as she said she won’t do anything about it, regardless of the fact we had a flight the next morning at 7am, as the other woman who also assumed responsibility of the apartment and lives in Madeira, was asleep and she reused to wake her and said we’d just have to miss our flight as there is nothing she would do about it. After my polite plead for help, my partner had to use a more firm tone with her, in which she finally agreed to call the other woman to give us the spare set of keys she had. So we drove there, got them, and all was sorted- however, again lack of concern for tenants was apparent as they had not left any spare keys anywhere near the apartment.
So this whole stay was just not a peaceful experience, it was so problematic. From the hot temperature due to no AC, the flooding in of natural light at 6am due to poor efforts to install proper blackouts, to sleepless nights, and the rude/ unprofessional attitude of the main tenant Lucia…I would 100% never stay here again. I should note the apartment building itself had maggots just running around on the ground floor, and there was a crushed dead one on the elevator door- think it sums up the stay pretty well. Thanks.
Thanks for your comments and feedback. A few things were out of my control eg the uncharacteristic heat wave in Madeira that broke new temperature records. An aircon has not been needed in the past due to the normally moderate climate, but we will look at investing in this in the future. The unusually high temperatures probably also contributed to the maggots you saw, as the block is always kept in a very clean state. I will bring this up with the body corporate though.
I apologize if I was abrupt in the middle of the night, but I was caught off gaurd. We now have procedures in place if this happens again in the future.
Safe, friendly, just late at night you get druggies roaming around so heads up.
Recommended places nearby
Ponta de sol
Ocenione na: 22.07.2023 Długość pobytu 21 dni
I really enjoyed the apartment. It's beautiful, new and clean as in the pictures. Perfect location right next to the Old Town, lots of restaurants and all places of interest. The internet connection was great, I had no problems working remotely. Mini-oven worked fine, so I could bake fish at home. There are several grocery stores right next to apartment and a gym in 5 mins walk. Ana, the apartment manager, was always available and very helpful.
There were barely any downsides. Be aware that restaurant downstairs gets pretty loud around 7 am but closing balcony doors solves the issue.
Ocenione na: 16.06.2023 Długość pobytu 15 dni
We had an amazing stay at this apartment. It's bright, clean, and quiet, with all the necessary amenities for a long stay. The location is fantastic, with parks, the Lido promenade, natural baths, a supermarket, and restaurants all within walking distance. Luisa is a hospitable and helpful host who is quick to respond. Highly recommended!
Ocenione na: 10.06.2023 Długość pobytu 29 dni
Luisa and Ana kept in touch throughout our stay to check everything was going well and it was. Apartment was perfect for our 4 weeks in Madeira.
In the heart of the Old Town, surrounded by lots of cafes and shops.
Ocenione na: 22.05.2023 Długość pobytu 19 dni
I thoroughly enjoyed staying at this apartment. A home away from home during my time in Madeira. The bed was comfortable, apartment gets a lot of natural light, and is fitted with all amenities. My only wish was for there to be cleaning supplies, and pegs for the laundry. Otherwise everything was great!
The hotel district is full of great restaurants and the mall just a 20 minute walk away. Also a nice walk to the centre of Funchal
Ocenione na: 02.05.2023 Długość pobytu 29 dni
My family had a good experience staying at the apartment. Luisa was incredibly helpful and welcoming, and the apartment itself had everything we needed for a long-term stay. The location was also great - it was just a short walk from the center, the port, several beautiful parks, a shopping mall, and grocery stores and pharmacies. The only minor downside was that the kitchen was a little bit dark, but it was still fully functional and had all the necessary amenities. Overall, we highly recommend the apartment to anyone looking for a comfortable, convenient place to stay in this area.
Ocenione na: 04.04.2023 Długość pobytu 1 miesiąc
The apartment is very close to public transport, grocery, supermarkets, park, and promenade. The flat is equipped with everything you need for a long-term stay.
Luisa is a great host. She is very friendly, hospitality, and helpful. We extended our stay for one more month.
Ocenione na: 22.02.2023 Długość pobytu 18 dni
Luisa was a splendid host and our stay was seamless and enjoyable. The apartment is located extremely conveniently and is comfortable to live in.
50+€/night is a great price for hotels and short stays but for a flat, it's still quite high.
Still, we're happy. Thank you, Luisa & Irene!
Ocenione na: 17.02.2023 Długość pobytu 21 dni
Excellent new apartments. Fully equipped, modern. Located in the heart of Funchal. We had a great 3 weeks here.
Ocenione na: 08.01.2023 Długość pobytu 2 miesiące
Lovely apartment recently renovated. There is a balcony overlooking the banana grove and the ocean. Great location with many restaurants, bars and grocery stores nearby. Fast and stable internet. The hostess was very welcoming, helped us with our requests. I recommend.
Main street with many bars and restaurants, no problems with public transportation
Ocenione na: 14.11.2022 Długość pobytu 1 miesiąc
The flat is situated perfectly - it lays in the heart of the city. The owner and people at Restaurant Max are very helpful and simply awesome. If you need help or assistance, you can surely count on it.
The internet connection is suitable for remote work, easily handles VPN, even on multiple computers.
There are all appliances needed for a longer stay. We liked the flat very much and highly recommend it!
The heart of the Old Town. Close to the ocean and all the shops.
Recommended places nearby
Restaurant Max just below the flat has the best coffee on the island!
Ocenione na: 24.10.2022 Długość pobytu 14 dni
Apartment is renovated and clean.
Luisa helped a lot by accepting my booking in very short period of time.
Very good location.
Lots of restaurants nearby, Lido pools and promenade.
Two big Pingo Doce supermarkets and a several small Spars in a 15 minute walk.
30 minutes walk to Funchal center.
Aerobus stop is near the building.
Recommended places nearby
Forum Madeira mall and Pingo Doce canteen inside.
Ocenione na: 02.10.2022 Długość pobytu 1 miesiąc
Definitely check functionality of all items when first entering residence. Owner / reps don't check in between guests and conflicts can arise if everything isn't recorded at the moment of move in. I made that mistake here being overwhelmed with a sick infant and visiting mother, and it lead to tensions at move out when a lamp that was never functional was attributed to my stay. Live and learn!
We do check the functionality of all the equipment after every tenant leaves and we do have to query at times. All we did do was query and check with the tenant and she wasn't made to pay anything, we were just checking with her. 99% of times all is left in order, so this is rather the exception than the rule.
great neighborhood for tourists but lots of construction in immediate street. not good for light sleepers or children.
Ocenione na: 21.08.2022 Długość pobytu 15 dni
The aparment itself is great. Also the location in Funchal is perfect. But as it was mentioned in another review, it can be a bit loud around 6-7am, when the restaurant downstairs opens.
Ocenione na: 19.06.2022 Długość pobytu 2 miesiące
+ Very good location if your aim is the attractions of Funchal.
+ The apartment is clean and recently renovated.
+ Both bedrooms have air conditioning.
+ The internet was working fine (30 Mbps)
- Very uncomfortable and small beds.
- Poor soundproofing, so you will be woken up every morning (6/7 AM) by a loud sound from the restaurant downstairs.
- Large kitchen, but the fridge is very small and you can only cook on a small hob and microwave. Very few kitchen equipment and utensils.
- The whole apartment is cheaply furnished, so be prepared for a lot of things to break (be sure to let the hosts know and they will sort it out)
Recommendation: I think this apartment would be good for a single parent with 1/2 children or two friends.
Thanks for your valid comments.
We have now installed a small oven in the flat, and as we are always trying to improve the flat, we will be looking into getting a better mattress in due course.
Not in the city centre, but very close to it.
Recommended places nearby
MadCuba amazing cocktails and traditional Cuban food at a very friendly price (tip: 6-7 PM happy hour).
Konsai Sushi - very tasty sushi, especially the high quality.
The Snug Smoke House - the best place for meat lovers.
Ocenione na: 04.04.2022 Długość pobytu 3 miesiące
The apartment is really nicely furnitured, we found there everything we needed for a 3 months stay.
Bedrooms are perfect, bathroom is fine as well, the only thing that can be a bit disturbing is kitchen which is pretty dark (but it's fine, since it's beautiful out there and it makes you want to leave the place and explore the city :)). At the beginning of our stay we experienced some issues with wifi (we wanted to work in 2 separate bedrooms, both me and my husband, and the connection was too weak). We reported that to Luisa and she organized much better connection and a dedicated router super quickly, which was completely sufficient for remote work for 2 people.
The apartment is generally well equipped, the washing machine is there, you migth miss an oven if you're staying for a bit longer, but there's a microwave which was a plus for us.
Location is perfect - you're in the center of Funchal, but you do not experience a lot of tourists and it gets quickly calm in the evenings. The owners of the restaurant downstairs are super friendly and you really can feel welcomed there. Luisa was perfect as a host, super responsive and caring.
It's in the smalles street right next too the main roads (but you don't hear the noise too much), located close to restaurants and bigger grocery shops. 5 min walk to the ocean :)
Recommended places nearby
Restaurant downstairs :)
Ocenione na: 17.01.2022 Długość pobytu 18 dni
Unfortunately this apartment is not suitable for long term stays or remote workers. The internet is so bad you can barely even check emails on it. Thankfully there is a co-working space 10 mins walk away but it cost us (2 people) €200 to work there for the 2 weeks we stayed in this apartment. We confronted the property manager about it but were just told there was nothing they could do. It seems they don't have dedicated internet in the apartment and just use a wifi booster from another location.
As well as this there is no oven, just a microwave grill combo which is fine for short stays but awkward when you want to cook a lot of meals at home.
Finally, there were a few maintenance issues in the apartment. The toilet seat was broken and the shower drained was blocked. When I opened the drain to try to unblock it I could tell it had not been cleaned in a long time.
Overall the apartment is beautifully decorated and in a central location so I think it would be better for a long weekend or short holiday where good internet isn't required. Luisa was also very good with comms, but perhaps should reconsider her property manager!
Thank you very much for your feedback, this is much appreciated as this is the only way we can improve. Please note that the internet has been fully upgraded and the flat now has its own dedicated router. The internet now works perfectly and at a quick speed and will be suitable for those working from home. Again, thank you for bringing this to our attention.
Regarding the microwave oven, thank you - we will look into upgrading this.
The toilet seat has now been repaired and I have discussed a new and more rigorous cleaning routine with the property manager so that the drains and other elements are deep cleaned appropriately.
Thank you again for your review!
Great location, right in the centre of Funchal. Just a 10 min walk to the water and the cable car. It's quite noisy at night, but that's to be expected for such a central location. Really close to lots of restaurants and cafes
Recommended places nearby
There's a really great restaurant called Sirius just a few minutes walk. It's full of locals, if you want to get away from tourists and the food was great.
We also loved Apauza but it was a bit more touristy. Great coffee and really lovely staff
Ocenione na: 06.12.2021 Długość pobytu 28 dni
The best part about this apartment is its amazing location. It is in the middle of the beautiful old town and close to everything. We enjoyed the variety of restaurants, bakeries, markets, and the ocean.
We especially appreciate the fast and friendly help and response from Ana and Luisa, who made us feel that we were not left alone whenever we needed something.
We also enjoyed the brightness of the bedrooms, which have a huge window front and a great balcony. Thanks to the thick curtains it is easy to keep the sunlight out.
The apartment was clean and has modern furniture and nice decorations.
There were a couple of things that were not very suitable for us:
The internet was slow in certian areas in the house. For-example it was not 100% reliable when using it in the bedrooms it was only fast when move closer to the main door or sitting on the stairs.
The common area where the kitchen at was a bit dark since there is no sunlight coming in. The bedrooms are directly over the restaurant, so it gets a bit noisy when it opens up at 6 or 7 in the morning. Despite all this we really enjoyed the stay in the apartment.
Thank you very much for your review, this is much appreciated and I am pleased you enjoyed your stay. I can confirm the internet has now been fixed and the apartment has its own dedicated router, resulting in a fast and reliable connection. Indeed, the apartment is in a very central location so some noise can be experienced in the morning, hopefully this wasn't too disruptive.
Many thanks for staying with us
It is in the middle of everything. Grocery stores are 4 mins walking distance. Alot of resturants and snack bars right at the corner.