Transparency and simplicity. We are the only operator in the market to offer a single lease agreement for everything.
Guarantee of legal certainty. The lease agreements are in full compliance with the laws of the country where the lease is negotiated via Flatio. No matter whether you stay there for one or twelve months.
Online agreement in your language. The basis is an agreement concluded in the language of the place of the lease, but the agreement is always translated into English and the most frequently used languages. The agreement is always signed online, so you can conclude it wherever you are in the world.
Guarantee of a trustworthy presentation of the apartment. With Flatio, you may rest assured the apartment looks exactly as presented. And if, by any chance, the condition of the apartment does not match the description in the listing, we will refund your full rent and fees and give you 7 days of free hotel rooms.
Comfortable extension. Do you want to stay longer in the apartment? No problem. If the owner confirms the apartment is available for you, you will extend the agreement online. Similarly, an agreement may be terminated with a simple 30-day notice, once again, online.
All-inclusive price. The rent includes all services, including utilities and Wi-Fi, and it is not charged unless it exceeds 15 % of the rent. This saves you a lot of paperwork at the time of the apartment handover. If a property does not offer Wi-Fi, it is clearly indicated on the listing page.
Zawsze 30 dni do przodu. Niezależnie od tego, czy wprowadzasz się na początku, czy w połowie miesiąca, płacony czynsz zawsze pokrywa 30 dni, które po nim następują. We Flatio "miesiąc" zaczyna się zawsze w momencie wprowadzenia się i nigdy nie będziesz płacił kilku czynszów w tym samym czasie.
Take photos of the apartment. We recommend that you take photos showing the current condition of the apartment on the first and the last day of the lease and send the pictures to us. The photos, along with a signed handover report, will be of great assistance when dealing with any unpleasant situations we hope will never occur.
You can read the full text of the lease agreement
here. The specific version of the lease agreement that applies to you will be displayed right after your booking is approved and your personal data completed.
Move-in Guarantee
93/89 Mbps
Strict (30-days)
Reviews
Tl;dr: breathtaking incompetence and rudeness from manager at Bohemian Estates. Flat itself OK but very dark, uncomfortably furnished and not very secure.
We experienced a very poor level of service from Bohemian Estates throughout our stay. Here are three examples.
1. On our first day in the flat we reported that the microwave and the extractor fan needed fixing, and that we wanted a second set of keys. The repairs (within 24hrs) and the keys (next working day) are mandated by the contract.
In six weeks staying at the flat, no attempt was ever made to repair the extractor fan. The microwave was replaced after two weeks, when we asked Flatio to intervene. The second set of keys was delivered after 11 days.
2. Given our dismal experience with the above necessary repairs, we took care of the following ourselves.
a) Mop broken and missing its head,
b) Hoover dismantled and with a single, full, disposable bag,
c) Main ceiling light, designed for circa 16 lightbulbs, has only four,
d) Dishwasher empty of salt and rinse aid (neither provided),
e) Glass-topped table cracked,
f) Shower leaks terribly due to ineffective door seal.
3. Our agent at Bohemian Estates was very rude. For instance:
a) Repeatedly (falsely) accused us of breaking the microwave (see above),
b) Showed up completely unannounced at our door with a client to view our flat,
c) When we refused the above viewing, we suggested a different time to which she never showed,
d) When we inquired about another one of her properties, she repeatedly changed the rental price. When we inquired as to why, she first accused us of misremembering. Then, she admitted that she was unable to remember the rental prices of the 25 properties under her management.
Should it interest the reader, we have the full transcript of our WhatsApp conversations with the agent in question. These verify all points in 1. and 3. We sought to complain to her superior at the company, but found that (according to Bohemian Estates’ website) she has sole charge of their entire Brno short-term letting operation.
Finally, a security concern unrelated to Bohemian Estates. The flat is situated on the ground floor, low enough that passers-by can easily look - or even climb - in through the only exterior window. Compounding this, the building is situated next to a nightclub and a park - which, whilst beautiful, is frequented by large numbers of homeless beggars. On multiple occasions (even with restricted opening hours due to Covid-19) we encountered beggars and revellers leaning in through the flat window while we were inside. High vigilance is therefore required when staying at the flat, particularly in warmer months.
Based on our experience, we can happily recommend Flatio but warn strongly against Bohemian Estates.
Neighborhood
Beautiful and practical, but the park (Denisovy sady) is frequented by large numbers of beggars.
Tl;dr: breathtaking incompetence and rudeness from manager at Bohemian Estates. Flat itself OK but very dark, uncomfortably furnished and not very secure.
We experienced a very poor level of service from Bohemian Estates throughout our stay. Here are three examples.
1. On our first day in the flat we reported that the microwave and the extractor fan needed fixing, and that we wanted a second set of keys. The repairs (within 24hrs) and the keys (next working day) are mandated by the contract.
In six weeks staying at the flat, no attempt was ever made to repair the extractor fan. The microwave was replaced after two weeks, when we asked Flatio to intervene. The second set of keys was delivered after 11 days.
2. Given our dismal experience with the above necessary repairs, we took care of the following ourselves.
a) Mop broken and missing its head,
b) Hoover dismantled and with a single, full, disposable bag,
c) Main ceiling light, designed for circa 16 lightbulbs, has only four,
d) Dishwasher empty of salt and rinse aid (neither provided),
e) Glass-topped table cracked,
f) Shower leaks terribly due to ineffective door seal.
3. Our agent at Bohemian Estates was very rude. For instance:
a) Repeatedly (falsely) accused us of breaking the microwave (see above),
b) Showed up completely unannounced at our door with a client to view our flat,
c) When we refused the above viewing, we suggested a different time to which she never showed,
d) When we inquired about another one of her properties, she repeatedly changed the rental price. When we inquired as to why, she first accused us of misremembering. Then, she admitted that she was unable to remember the rental prices of the 25 properties under her management.
Should it interest the reader, we have the full transcript of our WhatsApp conversations with the agent in question. These verify all points in 1. and 3. We sought to complain to her superior at the company, but found that (according to Bohemian Estates’ website) she has sole charge of their entire Brno short-term letting operation.
Finally, a security concern unrelated to Bohemian Estates. The flat is situated on the ground floor, low enough that passers-by can easily look - or even climb - in through the only exterior window. Compounding this, the building is situated next to a nightclub and a park - which, whilst beautiful, is frequented by large numbers of homeless beggars. On multiple occasions (even with restricted opening hours due to Covid-19) we encountered beggars and revellers leaning in through the flat window while we were inside. High vigilance is therefore required when staying at the flat, particularly in warmer months.
Based on our experience, we can happily recommend Flatio but warn strongly against Bohemian Estates.
Neighborhood
Beautiful and practical, but the park (Denisovy sady) is frequented by large numbers of beggars.