Flatio - Miesięczny wynajem z ludzką obsługą

Vladyslav S. Guest

my last experience was awful!! if you cancel the apartment for any reason earlier, you will be obliged to return the difference, proportionate to the discount you received when booking. We booked for half a year since we planned to live that long or even longer. But due to certain circumstances, we had to move out earlier, on the 3rd month, and return an additional 18k CZK to the owner. It was quite an unpleasant experience, as the apartment ended up costing about 34 thousand CZK per month or 102,000 CZK for 3 months. Is it worth it? Absolutely not.

05.05.2023 • Praga

Linda K. Host

A Flatio a szerződésben foglaltak ellenére butaságot javasolt a bérlőnek, és jelenleg is zajlik a vizsgálat, hogy ki hibázott, hiszen a Flatio jóváhagyta, hogy a bérlő ott hagyja a koszos lakást. Szégyen, ez nem szolgáltatás!

04.05.2023 • Budapeszt

Mohamed A. Guest

Everyone refused my reservations

29.04.2023 • Wrocław

Cristina M. Host

Deveriam mudar algumas regras que não fazem sentido.

27.04.2023 • Sintra

Abigail G. Guest

I appreciated Flatio stepped in to recover my deposit from the landlord and were able to deal with it in a timely manner.

15.05.2023 • Amarante

Lisa P. Guest

The landord cancelled the 3 month agreement without any reason. So on top of looking for another room and paying another service fee, I still had to pay a large of the service fee for which service??? For that fee Flatio should protect us instead of punishing us even more. The landlord should be penalized in this case!

14.04.2023 • Porto

Mohamed Z. Guest

I don't know it. I can't give an NPS score now.

01.04.2023 • Florencja

Taras P. Guest

fuck

26.03.2023 • Warszawa

Linda K. Host

A Flatio mint ahogy az elmúlt időszakban általában, most sem segített megoldani a problémát. A Flatio csak beszedi a jutalékot és "oldd meg magad ha gondod van a bérlővel". Nagyon sokszor kértem szakmai támogatást a Flatiotól abban, hogy miként lehet a bérlőt meggyőzni arról, hogy ha kap egy lakást tisztán, kitakarítva, akkor a bérleti szerződésben foglaltaknak megfelelően ugyanúgy kell visszaadni, de soha egyetlen támogató választ sem kaptam. Borzasztó minőségű szolgáltatás. A Flatio csak egy szükséges rossz.

23.03.2023 • Budapeszt

Daniel L. Guest

No reply about requested apartment

02.03.2023 • Praga

Mandana E. Guest

Ich werde es vergessen euch zu vorstellen

19.01.2023 • Budapeszt

Yazan A. Guest

You are a great.

12.01.2023 • San Martino Al Cimino

Ramiro F. Host

Neste momento sinto que estu a ser roubado pela Flatio.

07.01.2023 • Lagos

Ole Johannes T. Guest

Horrific fees, nothing is received for the fees, plattform is otherwise reliable and functional

20.12.2022 • Lizbona

Camille Q. Guest

Everything could have been done better. I have used Airbnb for over ten years; this was my first and last time using Flatio. You don't actually get any support from the company, despite paying an insane fee, and I felt helpless in what was one of the worst months of my life. Never again.

28.12.2022 • Praga

Ghanim M. Guest

I would not recommend Flatio to friends because even though the people who rented out the apartment lied to us about how secure the apartment is. Flatio sided with the landlord and refused to force them to give us a full refund. Airbnb puts the tenant above the landlord.

24.12.2022 • Lagos

Mike F. Guest

I won't be using Flatio again after this experience. My advice: 1. Employ customer support staff who actually care 2. Don't pay landlords upfront as you have no power to look after your paying customers 3. Check with landlords if they will be staying in the property now and again – make sure this is noted on the listing 4. Check if children and dogs will be present at the property and make sure this is shown in the listing if they will be there, even once in a while 5. If the above points are lied about, let the customer leave early with a refund (only possible if the landlords aren't paid on move-in) I really feel the above are basics requirement when finding a long-term home, which is your business model.

27.10.2022 • Lagos

Abel L. Host

Nothing, you give zero support when guest damage the properties.

18.11.2022 • Funchal

Abel L. Host

Nothing, you give zero support when clients damage the properties

18.11.2022 • Funchal

Abel L. Host

To nobody, you don’t give the help bedded when a tenant wreaks the property or are able to listen to anything that we have to say.

18.11.2022 • Funchal

Charles J. Guest

forcing users to fill out surveys

30.08.2022 • Barcelona

Chiara D. Guest

I'm waiting for an answer to my last email regarding the situation in the flat I rented as the landlady didn't take responsibility. I would like to know what is your position about that and how you intend to proceed. I wrote to Flatio immediately as I realised the nature of the problem I encountered, the response was fast but the support and compensation I received is not adequate. I understand that this situation might be difficult to assess but you allowed me to rent a place that wasn't safe to live in. I received an answer to my email and Flatio position is that you will not doing anything about it. And the next person who will rent the flat I stayed in will have the same problem I encountered as the landlady denied that there's a problem in the flat.

17.10.2022 • Lizbona

Anastasiya D. Guest

there is not a contact

28.10.2022 • Praga

ANGELA S. Host

No responde ante los problemas, voy a dar mi apartamento de baja

25.10.2022 • Alacant / Alicante

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