Help for Landlords

Reservations

I have received a reservation request. What should I do?

<p><em>What happens when you receive a new reservation, how to accept/reject it, and what else should you know? Read all about the reservation…

What happens after the booking request is accepted?

<p><em>Learn how the lease signing process works, when the lease becomes officially valid, and what you can do if a tenant doesn't sign it in time.<…

Can I contact the potential tenant before accepting a reservation?

<p><em>Do you need additional information from a potential tenant before you can decide about their reservation request? See how you can contact them…

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Can I decline a reservation request? How does the 3 Rejections Rule work?

<p><em>This article serves for a complete understanding of our rejection policies. See how we categorize them and what are their limitations.</em></p…

Can I offer alternative terms to a potential tenant?

<p><em>Did you receive a reservation request that doesn't completely suit you, so you'd like to propose another solution? Read how to handle this…

I wasn't able to accept/decline the reservation within the 24-hour deadline. What should I do?

<p><em>In this article, you can learn what you can do if you don't manage to react within the 24-hour window and the request expires.</em></p> <p>—<…

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